Support for Students
Here are some questions students frequently ask about their MyLab and Mastering courses.
System requirements
What are the system requirements for MyLab and Mastering courses?
Back to topAccess codes
How do I get a student access code?
How do I get a refund for a student access code?
What should I do if my access code has already been used?
What should I do if I am having trouble purchasing access online?
Back to topRegistration
Learn how to register. (Duration: 3:09)
I’m having difficulty registering.
Back to topEnrollment
How do I enroll in a new course?
How can I change from one section to another?
How can I use the same textbook for a new semester?
Back to topSign-In
I forgot my username name and password. How can I get them again?
Back to topAccount
How do I update my student information, such as my student ID, email address, username, or password?
Where can I find a list of my subscriptions?
Back to topMore support information
You can get support on your specific MyLab and Mastering product.
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